NEWS & UPDATES

  • Home
  • Blog
  • Suspension of Cruising: 18 Mar - 16 Apr 2020
Suspension of Cruising: 18 Mar - 16 Apr 2020

Suspension of Cruising: 18 Mar - 16 Apr 2020

Posted By : /96

Dear valued guests,

Given the unprecedented impact of COVID-19 and the “restricted movement order” issued by Malaysia government, North Borneo Cruises is temporarily suspending our services from 18 March - 16 April 2020.

North Borneo Cruises will allow postponement to a later date between 17th April - 30th December 2020 using the same promotional rate. There will be no extra charges nor price increment.

We are urging customers whose trips are impacted to hold off from calling or contacting us unless your trip departs within 48 hours due to significant wait times. ⁣

We will be contacting all customers travelling from now to 16th April 2020 as soon as possible.⁣

We thank you for your patience and understanding in these unprecedented times and are doing our best to communicate as quickly as we can.

Regards,
North Borneo Cruises Team

***

Kepada pelanggan yang dihargai,

Berikutan penularan wabak COVID-19 dan pengumuman Perintah Kawalan Pergerakan daripada kerajaan Malaysia, North Borneo Cruises akan menangguhkan servis dari 18 Mac - 16 April 2020.

North Borneo Cruises akan membenarkan penangguhan sesi pelayaran anda ke tarikh di antara 17 April - 30 Disember 2020 dengan harga promosi yang sama tanpa sebarang cas tambahan dan kenaikan harga.

Kami menasihatkan semua pelanggan yang terjejas untuk tidak menghubungi kami terlebih dahulu melainkan sesi pelayaran anda berlangsung di dalam tempoh masa 48 jam.

Kami akan menghubungi kesemua pelanggan kami yang telah menempah sesi pelayaran untuk tarikh sekarang sehingga 16 April 2020 dengan secepat mungkin.

Kami berterima kasih di atas kesabaran dan timbang rasa anda di dalam perkara ini.

- North Borneo Cruises

Comments