General Notes

• Guests are to arrive at Sutera Marina Jetty at least 15 minutes prior to cruise boarding time.
• No outside food and beverages (including Tarap and Durian) are allowed onboard the North Borneo Cruises. There will be a corkage fee applicable for outside beverages.
• Consumption of drugs or contraband or conducting of any illegal activity onboard North Borneo Cruises is strictly prohibited. North Borneo Cruises shall hold no responsibility or liability for any guests who participates in such activities.
• All guests are required to behave in a respectful manner to the Cruise Captain and all members of the Crew and Cruise Attendants and other guests. Should any passenger display unruly or violent behavior to anyone onboard North Borneo Cruises, the Operator reserves the right to involve the authorities once cruise has reached mainland.
• In any situation regarding the safety of the vessel and its passengers, the Cruise Captain holds full authority to make the final decision.
• The Operator/Cruise Captain reserves the right to refuse any passenger to board if they are displaying unruly behavior under the influence of alcohol or drugs, without any refund.
• Any damages or loss to equipment onboard or the cruise due to negligence or unruly behavior must be replaced or repaired by the passenger responsible.
• North Borneo Cruises will not be liable for any injury received by passengers that are caused due to negligence or unruly or violent behavior onboard.
• Children (11 years and below) are to be supervised by an adult at all times. North Borneo Cruises crew and cruise attendants is not responsible or liable for them.
• Passengers with disabilities must be accompanied by a carer at all times. North Borneo Cruises crew and cruise attendants will take reasonable care in bringing them onboard, but is not responsible or liable for their movement while onboard.
• We will require your passport/MYKAD number for registration.